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Bachelor of International Communication & Media

2022 - 2025

Thomas More University of Applied Sciences, Mechelen, Belgium

During my bachelor's degree program, I am acquiring solid foundations for international exploration, essential knowledge, skills, and attitudes necessary to excel as a communications and media professional. This includes collaborating with companies such as GREENFORCE, Beer World, Stella Artois, and Happy Hours Market to create marketing campaigns from scratch, which has honed my practical skills in strategic planning, content creation, and campaign management.

High School, Classical Studies

2014 - 2017

Vasile Alecsandri, Colibasi, Moldova

Completed a rigorous curriculum centered on classical studies, immersing myself in the literature, history, and languages of ancient civilizations. I excelled particularly in the study of my national language, Romanian, where I honed my manguage skills through activities such as literacy analysis, composition, and engaging in public speaking engagements. This comprehensive approach not only deepened my understanding of language and culture but also strengthened my communication and analytical abilities.

Communication and Marketing Assistant

Sep 2022 - Feb 2023

LEONET HOANG, Brussels, Belgium

• Succesfully managed and created content for the gallery's social media platforms, resulting in a 15% increase in engagement and followers over 6 months.
• Assisted in planning and executing events and exhibitions, including managing guest lists, creating invitations, and coortinating with vendors.
• Collaborated with the gallery's management team to develop and execute marketing strategies, including email campaigns and advertising initiatives.
• Conducted market research and analysis to identify trends and opportunities in the art industry, and provided recommendations to improve the gallery's positioning and reach.
• Developed strong relationships with clients, artists, and partners, resulting in increased sales and brand awareness for the gallery.
• Contributed to the gallery's overall branding and messaging, ensuring consitency across all communication channels and materials.
• Demonstrated strong organizational and project management skills, effectively prioritizing and managing multiple taks and deadlines simultaneously.
• Proactively identified areas for improvement and implemented process changes to streamile communication and marketing efforts, resulting in increased efficiency and productivity for the gallery.

Customer Support Agent

Nov 2019 - Feb 2022

WPG (World Phoning Group), Bucharest, Romania

• Processing orders, forms, applicationa, and customer requests.
• Providing assistance to customers by expediting correction or adjustement, and following up to ensure resolution.
• Responding to customer requests through a specific ticketing platform in a timely and efficient manner, consistently delivering accurate and complete information and high-quality standarts.
• Achieved an impressive average customer satisfaction rating of 92%, reflecting my commitment to providing excellent customer service.
• Providing support for clients from diverse companies, including ESL, DreamHack, Wargaming, and ESLgaming, demonstrating my ability to work with different stakeholders and adapt to varying contexts.